Turning a complex list into a single delivery

Every case comes down to the same thing: the customer sends a part number list, and we find the right parts on the Chinese market, verify them, and consolidate them for shipment.

CASE 01
Europe · EPC contractor Full project spares package 7 brands

Project spares package: seven brands on one purchase order

Requirement

The customer was building the electrical package for an overseas production line. The BOM covered Siemens PLC modules, ABB drives, Schneider contactors, Omron sensors, Danfoss temperature controls, plus Siemens PROFINET cables and connectors — over 200 line items in total.

Challenge

Placing separate orders by brand would have meant 5–7 purchase orders, multiple domestic freight charges and multiple sets of export documents, with lead times that were hard to align. Some older models were discontinued and needed alternatives.

What we did

We split the list by project milestone, sourced each line and flagged it as active, obsolete or superseded. For obsolete items we supplied parameter comparisons for the customer's engineers to approve. Shipments were consolidated, with one combined customs declaration and one export document set.

Result

One purchase order, one consolidation, one shipment. The customer dealt with a single point of contact, and project milestones were not held up by parts.

Multi-brand consolidationProject supplyExport documentation
CASE 02
Southeast Asia · Plant MRO Obsolete parts Downtime-critical

A Siemens S5 module discontinued 20 years ago, keeping an old line running

Requirement

A digital output module on the customer's ageing S5 PLC line had failed. The original model was long discontinued, and the OEM recommended a full line retrofit — a cost and a downtime the plant could not accept.

Challenge

The model was obscure, the requirement was just 2 pieces, and most suppliers were unwilling to open an order for it. The firmware version and terminal definition also had to be confirmed as compatible.

What we did

We verified batch and lot details with each source in our channel network, and obtained photos of the actual units to check silkscreen markings and version. Once the source was confirmed, we arranged testing and expedited air freight as the customer requested.

Result

The module was replaced within the customer's acceptable downtime window, avoiding a full retrofit. The customer now routes sourcing for similar legacy equipment through us.

Obsolete partsLow volumeExpedited air freight
CASE 03
Middle East · Switchgear manufacturer Volume components Lead time priority

Switchgear components in volume: balancing price, brand and lead time

Requirement

The customer needed contactors, motor protection circuit breakers, terminals and indicator lights for a batch of low-voltage switchgear. Schneider and ABB brands were specified, but the customer wanted to reduce cost and still take delivery within 30 days.

Challenge

The same part numbers were priced very differently across channels, and some specifications were spread over several sources. The best combination had to be built without compromising authenticity.

What we did

We split the RFQ by specification and compared prices and lead times across multiple channels. For non-critical accessories we offered cost-effective equivalent options. After consolidation, goods were boxed and labelled by panel number for easier on-site assembly.

Result

Delivery was completed within budget. Panel-level packing cut on-site counting time, and the customer's later projects follow the same purchasing process.

SwitchgearVolume purchasingPanel-level packing and labelling
CASE 04
Europe · Equipment integrator Cables and connectors Custom harnesses

Custom harnesses: from drawing to volume delivery

Requirement

The customer's equipment was being exported to the EU and required custom harnesses that met local certification requirements, including specific pin definitions, lengths, jacket material and labelling.

Challenge

The incumbent supplier's lead times were unreliable, and the customer had strict requirements on jacket temperature resistance, flex life and marking. A generic "equivalent" would not have met them.

What we did

We confirmed materials and process from the drawings and produced samples for the customer to test. After approval, process parameters were locked for volume production, and every harness underwent continuity and withstand voltage testing with records supplied.

Result

The samples passed on the first submission and there were no returns after volume delivery. The harness is now part of the customer's standard procurement list.

Custom harnessesPrototypingTest reports
CASE 05
South America · Automation distributor Many part numbers, low volume Single-unit fulfilment

30 part numbers at 1–3 pieces each: small orders can still be consolidated

Requirement

The customer is a local automation distributor whose end-customer demand is fragmented. A single RFQ mixed 30 part numbers from different brands, most of them at 1–3 pieces each.

Challenge

Buying each part number separately is expensive, and shipping them separately would have eaten the margin. Some part numbers also had minimum packaging constraints that had to be confirmed.

What we did

We grouped the list by lead time and combined whatever could be combined. For items with minimum order constraints we explained the pack quantity and recommended a quantity. After consolidation, goods were bagged and labelled per end customer.

Result

The customer delivered at an acceptable total cost and now treats us as its fixed procurement window in China.

Low volumeMultiple part numbersBag-level labelling
CASE 06
Europe · Automotive components plant Robot spare parts Condition verification

Robot servo spares: verify condition before discussing price

Requirement

A robot servo amplifier on the customer's line had failed and a spare was needed. New units from the OEM carried lead times that were too long, so the customer wanted to evaluate reliable non-new options.

Challenge

The market mixes refurbished and pulled parts of the same model. They look alike but differ considerably inside, so buying them as new carries risk.

What we did

We explained the available condition options and the associated risks up front, and required suppliers to provide photos of the actual unit, serial numbers and test records. A power-on test was arranged before shipment, and the actual condition was stated on the quotation.

Result

The customer completed the replacement fully informed and the line was restored. Since then, spare parts enquiries ask us to verify condition first.

Robot sparesCondition verificationPower-on testing
To protect customer confidentiality, the cases above have been anonymised: customer names, specific project locations and order values are not disclosed. If you would like details of a case closer to your own industry, please mention it when you request a quote.

Your parts list can be delivered the same way

Send us your BOM or part number list and receive a line-item quotation with workable lead times within 24 hours.

Phone:86 13853276901

Email:sales@jointautomation.com

Address:No. 100 Nanjing Road, New 100 Innovation Industrial Park, Qingdao City, Shandong Province, China